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    Server monitoring and network monitoring
    protect against IT failure

    IT is the heart of a company. A failure risks loss of sales, damage to reputation or even jeopardizes the existence of the company. As with a heart attack, there are warning signs of an IT failure.

    The use of server and network monitoring permanently monitors availability, utilization and functionality. If a measurement exceeds a predefined value, the system reports the fault condition during the defined standby time. Processing then takes place within the agreed response time. The monitoring system also archives all measurement data. This enables forecasts and access to archive data in the event of a fault.

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    Cloud Monitoring - Cloud Services

    7×24h monitoring with PRTG Network Monitor from Paessler

    For monitoring your IT, we recommend PRTG Network Monitor from Paessler AG. This product has proven itself as a highly specialized solution for 24/7 monitoring of servers and networks.

    Both SMEs and large international companies rely on this software from Paessler AG, based in Germany. Leuchter IT Solutions AG is a certified Paessler partner and guarantees you comprehensive service and support. On request, we can also implement the monitoring service with the System Center Operations Manager in addition to Paessler PRTG.

    Server Monitoring - IT Monitoring - Leuchter CLOUD Services

    How to monitor your IT - as a service or on-premises

    We set up a monitoring solution for you according to our tried-and-tested procedure and customize it to your requirements.

    We provide you with PRTG Network Monitoring as a cloud service. All we need is a server in your network on which the monitoring software is installed. This software performs the queries in the network and forwards the information to the PRTG core server in encrypted form. The core server is operated in the highly available Leuchter CLOUD. The system analyzes and archives the data and triggers the corresponding notification by email, SMS or pager if required.

    References

    Use server and network monitoring

    Once the service has been integrated into your server or network, you can choose between different types of monitoring and ways of reacting to errors.

    First, you define the recipient of the failure notifications. These notifications can be received by your company or forwarded to the Leuchter ServiceDesk. In the latter case, we respond immediately to each failure by prior arrangement, often before the end user notices the fault.

    As part of the monitoring service, we also take care of the maintenance of the service and are constantly expanding it.

    Extended offer - monitoring & response to failures at a fixed price

    As part of the Leuchter IT Fix offer, in addition to monitoring, we also assume full responsibility for the operation and support of clients (notebooks, PCs, etc.) and servers at a fixed price.

    More about our IT support services
    SLA service process wheel - IT service cycle with Care, Fix, React, Credit, ServiceDesk and monitoring around service level agreements

    CLOUD services overview

    In this document you will find all the information and specifications relating to Leuchter CLOUD services. Unfortunately, our catalog is only available in German at the moment.

    Catalog download (DE)
    Leuchter IT Service Catalog 1.6 Cover

    Personal consultation

    A team of various professionals will take care of your inquiries concerning the topics IT infrastructure, organisation, communication and co-operation in the modern business world. Please consign your questions and messages to our team. A proven expert in these topics will contact you.
    We look forward to your inquiry!

    Get in touch
    Team IT-Infrastruktur

    Team IT-Infrastruktur

    Phone: 041 226 50 80
    E-Mail: kontakt@leuchterag.ch