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    IT solutions for the hotel industry

    As a competent and experienced IT solution provider, we are happy to help you master the challenges of digital transformation.
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    Hotel reception illustration with guests at check-in and reception staff in conversation

    We are a Trusted Supplier of HotellerieSuisse!

    Leuchter IT-Solutions is a Trusted Supplier of HotellerieSuisse. As a Trusted Supplier, the company is a member of the HotellerieSuisse supplier network. This network consists of competent and experienced suppliers.

    HotellerieSuisse Trusted Supplier Logo as proof of quality for certified partners in the Swiss hotel industry

    We help hotels and restaurants prepare for the future

    The trend towards digitalization is noticeable in all industries. New technologies are becoming part of everyday life and influencing the way we work and live. Guest needs in the hotel industry are also constantly changing. Generations Y and X have different values and priorities. Their private and professional lives are merging, and work takes place anywhere and at any time. Guests therefore expect more digital convenience. As a competent and experienced IT partner, we are happy to support you in your digital transformation.

    We help you to stay up to date in the industry. Together with our numerous partners from the hotel industry, we develop your modern IT concept.

    Our references

    Digitalization of guest services with these IT solutions

    Take the pressure off your employees with these IT solutions and eliminate repetitive processes. Digitized processes allow you to use more than half of your resources differently. Put the focus back on personal guest care. We recommend the use of these products.

    Leuchter CLOUD Hospitality Desktop
    Your cloud infrastructure solution

    With the Leuchter CLOUD Hospitality Desktop, you benefit from an offering that is perfectly tailored to the needs of hotels and restaurants.

    Keep your basic platform. We integrate common hotel software such as Protel, FLM, Fidelio, TAC, Salto, Mirus and many more directly into your IT landscape.

    The good cooperation with our partner also secures hotel operations during the integration of a new IT landscape.

    Learn more about the service
    Cloud service icon with laptop and tablet icon - digital service displayed via cloud infrastructure

    Pay less for your IT during the low season

    In the low season, you reduce your IT costs to a minimum and only pay for the services you really need. As you do not operate any server hardware on site, you save high investment costs.

    The Leuchter CLOUD Hospitality Desktop is available from as little as CHF 99.00 per user/month.

    Utilization and savings diagram with seasonal development of operating costs over twelve months

    Single point of contact - We know your suppliers!

    Your advantages at a glance

    From a single source

    You have one point of contact for your IT landscape. You can concentrate fully on your day-to-day business while we solve your IT problems.

    Around the clock

    24 hours a day, 7 days a week competent support from highly trained employees with a guaranteed fast response time.

    Developed for hotels

    A tried and tested, cost-effective solution, tailored to the needs of hotels and restaurants.

    Experience

    We create added value through cooperation with experienced partners in the hotel industry.

    Flexible pricing

    Only pay less for predictable seasonal breaks. Our flexible pricing saves you IT costs.

    Certified

    Data storage in a Tier 4 data center with ISO/IEC 27001 certification in central Switzerland.

    Reliable

    Redundant network with an availability of 99.8% per year.

    Innovative

    State-of-the-art technology from the market leaders helps us to set up your infrastructure in the best possible way.

    Safety is our top priority

    Network security

    Of course, you also benefit from 99.8% availability, geo-redundancy, ourIT care and IT monitoring services as well as the Leuchter CLOUD antivirus service or our NAC solutions in the hotel industry solution.

    E-mail security

    We specialize in email security issues such asemail encryption as well asspam and virus protection. This allows us to keep your inbox clean and secure at all times.

    Security concepts

    Minimize your IT risks considerably. We support you in checking that your IT complies with the highest security requirements!

    WLAN security

    Access to the WLAN is always secure thanks toAruba network access control and the identification of all devices when they first log on. We also ensure that updates and security patches are applied regularly.

    Protection for virtual workstations

    Access your data from anywhere. Thanks to theLeuchter CLOUD Secure Access Service , you can log in easily and securely from any device in your network.

    Data storage in Central Switzerland

    Our servers are located in a data center in Central Switzerland. This means that your data is always stored in compliance with the highest possible security standards.

    What do your guests want?

    <69%
    of guests want the hotel service to recognize whether the guest is in the room or not. Disturbances are unpleasant for guests and staff.
    <28%

    of guests would like to be able to control lighting, temperature and music using a smart home app via their own smartphone or voice recognition.

    <24%

    would like to use a reception and check-in by a robot without waiting time.

    <19%

    would like to be able to open and lock their hotel room using a smartphone app.

    <79%

    would like to use a service that automatically orders the cab to the airport later if the flight is delayed.

    <54%

    of guests would like to take a virtual trip to an existing or fictitious place from the comfort of their couch.

    Discover our webinars

    Exciting topics from Wi-Fi to digitalization of processes and IT security. Watch our webinar series free of charge and find out about current topics.

    About our webinars
    Digital transformation of the hotel industry with a symbolic figure for hotel service and the use of technology in the hospitality industry

    Support from experience

    We support you on your path to success with our experience in the hotel industry. Benefit from our advantages.

    Our experience in the hotel industry allows us to recognize the challenges of the sector. The system must be redundant and guarantee guest data protection and data security.

    Ultimately, the price-performance ratio must also be right. There are many other components to consider when setting up a network in a hotel.

    Hotel rating analysis icon with magnifying glass, cogwheels and star rating as a symbol for quality management in the hospitality industry

    In der Hotellerie ist der Sales-Cycle massiv kürzer als in anderen Branchen. Umso wichtiger ist es für uns, für die kundenorientierten Programme eine funktionierende Hardware zu haben. Die kompetenten, hilfsbereiten und empathischen Mitarbeitenden von Leuchter IT Solutions geben uns dabei Sicherheit bei der täglichen Arbeit mittels der antizipativen, modernen Lösungen des IT-Unternehmens!

    Philipp Tschumi

    F&B Manager / Stv. Gastgeber
    Hotel Honegg AG

    Ich fühlte mich in Bezug auf unsere Anforderungen immer abgeholt und konnte mich stets darauf verlassen, dass die vereinbarten Arbeiten, ohne nochmals nachfragen zu müssen, erledigt wurden. Während des ganzen Projekts wurde ich immer up to date gehalten. Ich kann die Leuchter IT Solutions AG herzlich weiterempfehlen.

    Markus Wolbert

    Direktor
    Frutt Resort AG

    Mit der Leuchter IT Solutions haben wir einen kompetenten Partner gefunden, der unsere Erwartungen in Sachen IT bestens erfüllt. Wir schätzen den ausgezeichneten und verlässlichen Service, die Hilfsbereitschaft und den freundlichen und angenehmen Umgang. Wir können die Firma Leuchter bestens weiterempfehlen.

    Anja Preiser

    Marketing & Communication Manager
    Hotel Hermitage

    Durch den grossen Umbau unserer Räumlichkeiten durften wir das gesamte W-Lan neugestalten. Die Leuchter IT Solutions war in dieser und auch in der Ausführungsphase jederzeit ein verlässlicher und loyaler Partner. Auch das Hosting unserer IP Telefonie haben wir zur Leuchter IT Solution transferiert und sind mit den Dienstleistungen mehr als zufrieden.

    Daniel Bühler

    Gastgeber Widenmoos
    Widenmoos Resort

    Personal consultation

    A team of various professionals will take care of your inquiries concerning the topics IT infrastructure, organisation, communication and co-operation in the modern business world. Please consign your questions and messages to our team. A proven expert in these topics will contact you.
    We look forward to your inquiry!

    Get in touch
    Team IT-Infrastruktur

    Team IT-Infrastruktur

    Phone: 041 226 50 80
    E-Mail: kontakt@leuchterag.ch