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    Wi-Fi solutions in hotels and restaurants

    Generate added value with Wi-Fi

    In addition to running water, electricity and a place to sleep, a well-functioning Wi-Fi is now a standard hotel service. Various studies confirm this. 96% of guests expect this in hotels.

    Whether they are reading the newspaper online, surfing social networks, watching a movie on Netflix or taking part in a video conference via Teams: The quality of the Wi-Fi determines the guest satisfaction rating on portals such as Booking or TripAdvisor. We show you how you can achieve added value with your hotel Wi-Fi solutions.

    Relaxing in the office with an employee leaning back at their desk and gazing contentedly at the screen
    Wi-Fi in the hotel as a key guest requirement - 96% of hotel guests expect free and functioning Wi-Fi

    Webinar recording (German): Wi-Fi generates added value! How does it do that?

    A Wi-Fi gives guests in the hotel and restaurant uncomplicated, secure and fast access to the Internet with their own devices. That goes without saying.

    But your  Wi-Fi can do more. In our webinar, Yves Wedekind presents a variety of options and suitable Wi-Fi implementation variants. We have already summarized the added value that a good Wi-Fi generates:

    • Increased guest satisfaction and therefore star ratings on the website and in booking portals
    • Additional sales with the help of the digital concierge
    • Standardized infrastructure for all users
    • Guaranteed security and availability

    What is a good  Wi-Fi?

    First of all, good Wi-Fi provides a uniform infrastructure for hotel services and guests. Good coverage and signal strength are essential. These are ensured by the overlapping of cells.

    However, signal strength is not the only decisive factor. A good  Wi-Fi also requires sufficient bandwidth. A high-quality Wi-Fi solution in the hotel also ensures the connection with Quality of Service (QoS) and provides a good user experience for customers and employees.

    Security in the  Wi-Fi

    thanks to segmentation and role concept

    A secure Wi-Fi solution in a hotel is based on a role concept. We have numerous stakeholder groups with different needs:

    • Management
    • restaurant
    • finances
    • concierge
    • Housekeeping
    • Guests

    The first step is to segment and separate the stakeholder groups and trades. Each stakeholder group is assigned a role. Depending on the function, this role allows certain accesses and defines the speed.

    The guest stakeholder group is also divided into business and private travelers. Private travelers tend to read newspapers, surf social networks or watch Netflix. Business travelers, on the other hand, use office software solutions such as Office365 or take part in video conferences. A Teams call, for example, is more sensitive than a Netflix movie. Business travelers are therefore treated differently to private travelers.

    This automation takes place in the background using the PMS system and is not visible from the outside.

    Hotel network infrastructure graphics with WLAN networking of front office, back office, cash register systems, IoT devices and guest WLAN

    • Wi-Fi purchase

      Individual

      • Purchase of hardware, such as routers, access points, etc. depending on the concept
      • Purchase of WLAN software, depending on the concept

      based on your requirements

      Request consultation

    • Wi-Fi out-tasking

      As required

      • Creation of WLAN concept
      • Configuration of the WLAN
      • Management of the WLAN network
      • WLAN network support
      • Purchase of WLAN hardware

      You choose individually which of the above points are purchased by you or implemented independently. Alternatively, we provide individual services depending on the volume.

      Request consultation

    • Wi-Fi as a service

      Monthly

      We are responsible for the WLAN network and ensure an optimal connection at all times. We also take care of lifecycle and capacity management as well as support, monitoring and operation of the network.

      Request consultation

    Our specialist for  Wi-Fi solutions in hotels: Aruba

    Yves Wedekind is the expert for LAN and  Wi-Fi solutions from various manufacturers. As a graduate engineer from the Lucerne School of Engineering and Architecture, he has learned the technical side from the ground up.

    His more than ten years of experience in Wi-Fi projects has given him an insight into the requirements and challenges of customers. These include Maxon, Komax, SABAG, Swisslos, Coop Mineralöl, Jura, Ronal and, most recently, Pilatus Flugzeugwerke.

    Yves Wedekind has been dealing with the challenges of the hotel industry for a year now. He sees great potential in digitalization and networking, particularly with regard to the IoT.

    Yves Wedekind

    Personal consultation

    A team of various professionals will take care of your inquiries concerning the topics IT infrastructure, organisation, communication and co-operation in the modern business world. Please consign your questions and messages to our team. A proven expert in these topics will contact you.
    We look forward to your inquiry!

    Get in touch
    Team IT-Infrastruktur

    Team IT-Infrastruktur

    Phone: 041 226 50 80
    E-Mail: kontakt@leuchterag.ch